In able for you to do tasks involving submitting photos or videos, your camera and/or microphone needs to be enabled on your phone. You can go into your phone's settings and check this.

A couple of suggestions for you on this topic:

• You need to take pictures and record voice from inside of the app, you can’t upload this information via your phone memory.

• Have an attention on the quality of picture you’ve captured. It’s very important.

• If you want voice record to be a high-quality record - you can use a headphone set at these tasks, which has microphone built-in on it.